I've ordered a product but have questions about my order, who do i contact?

If you have questions about a specific product or order, you will need to contact the Parents' Club directly. This website does not manage any products, orders, or payments. Each product links to the club, where you can find their contact information. 

We understand that emails can get sent to the spam inbox or club leadership can change. If you haven't heard back in one week after attempting to contact the club directly, please complete our Club Contact Form and we will try to redirect your message to the appropriate club. 

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I want to sell usafa products for my parent club, what is the process?

Here are the required steps for selling products:

STEP ONE | Have an idea for a new product? Do your research first!

• Check out the Visitors Center store, the AOG, the BX, Parent Club sites, and Spirit Committee sites to make sure the item is not already sold by an existing group
• Try to find a product that can be sold in multiples
• Tell your members to keep an eye out for any sort of new product that could be made in USAFA colors or with an AF logo

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STEP TWO | If you want to use AFA logos or trademarks, they must be approved by the USAFA Strategic Communications

• If you want to use any of the trademarked AFA logos, you must submit your design for approval to [email protected]
• Over the years USAFA will retire trademarks or change their colors slightly requiring you to resubmit the design each time you get your product reproduced.
• USAFA Brand Guide:  www.usafa.edu/brand/

STEP THREE | If you would like to use a class crest or any AOG trademarks, they must be approved by the AOG. 

• If you want to use any official class crest, you must get approval from Cassandra Gonnion at the AOG. ​You will owe a royalty to the AOG of 10% of your profits for using the class crest on your products. These proceeds will go the Class specific fund.
  • ​[email protected] | 719-472-0300 
• ​Class crest is NEVER allowed for use in graduation announcements/invitations except official announcements sold through AOG.

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How do I get my products posted or updated on the usafa parent product website?

Simply complete a Feature Request (button below) and our team will review the request. Once approved, we will create a posting for your organization. Each product posting will be linked to your website, email, or order from. The USAFA Parent Products are not responsible for collecting orders or payments.

Feature request

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are there any recommended vendors I could contact for quotes? 

The AOG can connect you with a wide range of vendors to provide you with the best price. Your club can also reach out to other Parent Clubs to see if they have recommendations for reasonably priced vendors for product production. 

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How do I market my product?

Here are a few tips on ways to best market your items. If you have any questions, we have a team of chapters who are willing to help guide you on promoting and selling your products. 

• ​Use your webmaster’s expertise to write up your product for maximum search engine optimization!
• Place a large picture of your product(s) on the front page of your website
• Market your item at your club functions
• Market your product on the generic AFA Facebook pages
• Have members market your product on their class Facebook page
• Advertise your product on the USAFA Parent Products page
• Ask the AFA Liaison (Marie) to forward product info to all parent club presidents for further dissemination to their members
• Sell your product at the AOG Presidents Meeting on Thursday of Parents Weekend
• Sell your product at the Information Fair on Friday of Parents Weekend
• Contact your local & state AOG groups to market your new product

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Who  should i contact with additional questions About selling products?

If you have any additional questions about the process in selling or promoting your club's products, feel free to reach out to Cassandra Gonnion

Send an Email to Cassandra Gonnion